According to our Highway Traffic Law, the company/private person who will perform airport transfer through passenger cars has to own A1 license and the company/private person who will perform airport transfer through Minibuses and Buses has to own D2 license and obligatory seat personal accident insurances for the transfer vehicles are essential. We’d like to state that all of our transfer vehicles have D2 and A1 licenses and obligatory seat personal accident insurance. We’d like especially to draw that in determination of transfers performed with rent a car vehicles which do not own A1 license and minibuses and buses which do not own D2 license, criminal action against you and the vehicle you are in is taken during controls carried out by Ministry of Transportation to your attention. Also, another important point is that all vehicles that we use during transfers belong to us.
Terms and Conditions of Reservation in Transfer
For a trouble-free transfer, please read the following information
GENERAL TERMS AND CONDITIONS OF TRANSFER
Our officer will be awaiting you or your group at the domestic or international terminal exit upon your prefer with a signboard on which Turgutreis Tours logo and your name is written.
Please, state whether your exit will be domestic or international terminal during reservation stage.
In the event of a delay due to retard of your flight's descending time, your chauffeur will wait for you and follow flight movement from monitor. Extra fee will not be charged due to this reason.
In the event of delay, change in customer's flight's departure time or cancellation, it is under the customer’s liability to inform us and report new flight details via sending e-mail email@example.com or telephone calling +90 555 6201454 (7/24). Otherwise, extra fee may be charged due to this case.
Our company shall not be liable for late arrivals due to reasons such as weather conditions, traffic jam, vandalism, terrorism, diversion by the police, delays due to passenger.
According to EU 2003/20/EC regulation; child seat has to be used for children under 12 or shorter than 135 cm during travel. Child seats are for free of charge. Unless there are child seats, children aged 3 and above have to use parental seat belt. Unless there are baby seats, children under 3 will be enabled to travel at the back seat of the vehicle.
In group transfers, the person who does reservation accepts terms and conditions stated on the page both on behalf of itself and other persons in the group.
Automobile speed limit; 90 km/h for inter-provincial two-way roads, 100 km/h for Divided roads and 120 km/h for Highways and 50 km/h for intercity driving. Speed limit for Buses, Minibuses and Midi-buses; 80 km/h for inter-provincial two-way roads, 90 km/h for Divided roads and 100 km/h for Highways and 50 km/h for intercity driving. Driving over these limits shall not be requested.
Hygienic cleaning of the transfer vehicle with chauffeur will be done and it will depart with a full tank.
Passing through highway, park, fuel costs are included in the price in transfer service.
Drivers of Turgutreis Tours generally speak English.
Seat belts are available in automobiles, minibuses and buses offering all small or big group transfers. All transfers are performed in accordance with local regulations.
Cancellations should be done via e-mail to firstname.lastname@example.org and we are confirmed via e-mail. Our guest is liable for reservations not having cancellation approval.
Transfer cancellations should be done at least 72 hours before travel departure or arrival date. 20% cancellation fee is charged for cancellations done less than 72 hours before transfer time. The remaining fee is refunded to the customer. Costs to be arisen during return process will be reimbursed by the customer.
It is liability of the customer to report transfer details wholly and completely, otherwise, our company shall not be liable for troubles to be encountered.
Passengers have 1 (one) luggage right per person. Extra luggage information should be informed during reservation. Bicycles and golf bags not reported during reservation may not be accepted.
If; you travel with a wheelchair, please state whether the wheelchair is foldable or not in the reservation form or send informative e-mail to email@example.com address related to issue.
In the event of delay in your flight’s descending time; your chauffeur will be informed and enabled to be there at your descending time.
If; we understand that we may not perform your transfer due to reasons such as weather conditions, traffic jam, etc., you will be informed as soon as possible. Therefore, please check that the mobile telephone number you write in the form is correct.
It is under guest ’s liability to load and deliver the luggage wholly and completely from the vehicle.
Our company has the right not to carry passengers under the influence of alcohol or drug and endanger vehicle safety.
Smoking is not allowed in our vehicles.
Transfer voucher must be delivered to the officer in the vehicle
In the event that the customer does not arrive, whole of the transfer is collected from the customer.
Our transfer vehicles Hyundai Accent, Renault Grandtour, Renault Fluence and all of our minibuses are 2012 model. All transfer vehicles has the obligatory accident and seat insurance.
Complaints and refunds have to be submitted to firstname.lastname@example.org up to 7 (seven) days as from transfer date.
PRIVATE TRANSFERS OTHER TERMS AND CONDITIONS
If you have a private transfer reservation, your driver will be ready for going once your group arrives and you will be transported directly to the destination point as soon as possible. . In the event of flight's descending on time, we target to go 10 minutes after you meet with the driver.
Private transfers are applied directly to drop directly from door to door
TT Tours Team